Shipping Policy

Thank you for shopping with [Your Store Name]! We are committed to providing you with fast and reliable shipping across the United States. Please review our shipping policy below.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). During periods of high order volume, such as holidays or sales events, processing may take an additional 1–2 business days.
Once your order ships, you will receive a confirmation email with tracking information.

Shipping Carriers
We work with the following trusted shipping providers to deliver your order safely and on time:
UPS
USPS
FedEx
DHL
The shipping carrier is selected based on destination, shipping method, and package size.

Shipping Methods & Delivery Times
We offer several shipping options within the U.S.:
Standard Shipping (via USPS, UPS, or FedEx): 5–8 business days
Expedited Shipping (via UPS or FedEx): 2–4 business days
Express Shipping (via USPS, UPS): 1–2 business days
Please note: Delivery times are estimated and may be delayed due to weather, holidays, or unforeseen carrier issues.

Holiday Season Delays
During peak seasons (such as Thanksgiving, Christmas, and New Year), order processing and delivery may be delayed due to increased carrier volume. We recommend placing orders early to ensure timely delivery.

Shipping Rates
Shipping costs are calculated at checkout based on your selected shipping method and delivery address.
We may offer free standard shipping for qualifying orders—please check our homepage or promotions page for current offers.

Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow 24–48 hours for the tracking information to update.

Signature Requirement
For high-value orders or certain express shipments, a signature may be required upon delivery. If no one is available to sign, the carrier may leave a notice and attempt redelivery or hold the package at a nearby facility.

Shipping Restrictions
We currently ship to addresses within the United States, including P.O. Boxes and APO/FPO/DPO addresses (USPS only). For international orders, please contact us at support@hoyechi.com to check availability.

Lost or Damaged Packages
[Your Store Name] is not responsible for lost, stolen, or damaged packages after they are marked as delivered. If your order arrives damaged or does not arrive, please contact the shipping carrier directly. We are happy to assist in filing a claim when possible.

Need Help?
If you have any questions about your order or shipping, please contact us at support@hoyechi.com. We’re here to help!